The City of Nacogdoches has implemented a new NacWise Alert system in order to better communicate with the public during emergency situations. We recently switched from Blackboard to HyperReach and are excited about the new partnership. Our goal is to get timely and factual information to our citizens as quickly as possible. When citizens receive these alerts from the HyperReach system, they will be labeled “NacWise Alert”
NacWise Alert is a mass notification service that allows city officials to send personalized messages to Nacogdoches residents in a snap. This system will allow you to receive timely notifications about emergency situations, including tornado warnings and boil water notices.
The system is now fully operational and citizens can register both their personal and business devices in just a few easy steps! Simply visit www.nacwise.com or call 936-715-3322 and specify how you would like to receive updates. These can come in the form of phone calls, text messages, email or all of the above. This system also provides city officials with the capability to send messages to TTY/TDD devices for the hearing impaired as well as Spanish translated messages to Spanish speaking individuals (for the Spanish translated website, please click here). We encourage you to register all devices in your home or business.
Citizens can also download the Hyper-Reach Anywhere app on their smartphone. Hyper- Reach Anywhere is a free smartphone app that allows individual citizens to manage and
monitor the alerts they receive, both for their home and office addresses and for relatives addresses.
With the new system, individuals who do not have access to the internet or choose not to use social media, can now register their devices by calling 936-715-3322 and following the automated prompts.
Individuals can also follow The City of Nacogdoches on Facebook and NextDoor for updates during emergency situations.